Pavitraa App:Online Indian Ethnic Wear Store
Open In Pavitraa App

FAQs

Pavitraa.in is the global online store brings you a finest collection and a wide range of indian ethnic wear like a saree, salwar suit, lahenga cholis etc. from the all corners of india. At pavitraa.in our priority is to give great & secure shopping experience to our world wide customers. our aim is to give good quality product, within minimum time delivery period.
We’ve made it easy for you to view and update your account and orders any time through “My Account “. It allows you complete control over your transactions at pavitraa.in. You can
manage/edit all your personal data like address, phone numbers, email ids
change your password
track the status of your orders
Pavitraa.in is the global online store brings you a finest collection and a wide range of indian ethnic wear like a saree, salwar suit, lahenga cholis etc. from the all corners of india. At pavitraa.in our priority is to give great & secure shopping experience to our world wide customers. our aim is to give good quality product, within minimum time delivery period.
Don’t be disheartened if a product you like is currently not available. Just inform us about your favorite Product by tick on ” Tell Me When Available ” on the Product full Details page and also enter your email address. We will let you know by email when your selected product is back in stock. you may also add your favorite product in wish list to remember your favorite Products.
You can check your Pavitraa wallet balance by clicking on “My Wallet” under My Account link. You must be logged in to access this information.
No, it is not necessary to have a Pavitraa account to shop and purchase items, but it is certainly recommended to have one. you can shop by providing just your email id.
Please drop us an e-mail at info@pavitraa.in or fill in our Contact Us form with your transaction details and we will look into it immediately. you can also contact us immediately by calling on Customer Support no :+91-7698234040.
Absolutely! you can try either of the following modes of payment:
Internet banking – You may use your internet-enabled bank account to make the purchase online.
Cash on delivery – You may choose to pay money on the actual delivery of your product(s) at your place. COD option only available for Indian Shipping Address. Check COD availability here
You can use any one of the following payment methods:
- Credit card
- Debit card
- Net banking (For all leading banks )
- Cash on Delivery (Available on selected deals and products)
- Pavitraa “My Wallet” Credit
No, we will never hide any cost from you. The price and charges mentioned on the site are final.
Yes. All transactions on Pavitraa are 100% safe. We work with world-class payment gateways to process your payment. All the information is processed using SSL data encryption (secure encrypted connection), which protects the information from being viewed by anyone.
Pavitraa Credit is a type of money that can (only) be used on Pavitraa.in to make purchases. Pavitraa Credit is non-transferrable.
Cash on Delivery is a payment option, in which you have to pay the order amount at the time of receiving your product at your door step. If you are not comfortable making an online payment on Pavitraa.in, you can purchase with Cash on Delivery (C-O-D) payment option.
Absolutely! You can make use of our Cash on Delivery option. By selecting this payment option, you are required to pay money on the actual delivery of your product(s).
You can check your order status here: www.pavitraa.in/my-account/. You should be logged in to access this information.
No, nothing you have to pay if your shipping location is in india. You have to pay shipping/ delivery charges only when your product is delivered to out of india. What you see is what you pay. Our prices are all inclusive. All taxes are included with the list prices.
Shipping refers to packing and dispatching of your order , while delivery means when you receive your product on your hand.. The delivery may take 3-5 days depending on the address specified for the order.
Due to unforeseen circumstances, it is possible that your order might get delayed. We will send you an E-mail informing you about the delay along with the new expected delivery date.
Please don’t accept an opened or tampered package. Please drop us a mail at info@pavitraa.in with your order details to report such a delivery.
yes, you can ship Pavitraa product in abroad. Plz put right abroad address at the time of purchasing.
As the availability of product varies, the delivery also vary from product to product. Usually pavitraa.in takes approximately 10-15 days to ship the product , however we try our best to deliver product asap.
All items are carefully packaged at our warehouses – as to avoid any form of damage. We ensure the package is water proof with plastic wrap.
Please drop us an e-mail at info@pavitraa.in or immediately call us on +91 76982 34040 to cancel the order. it can be cancelled until the product has been shipped. if it is already shipped we are not able to cancel the order. once we receive your cancellation request , we will update the status of your order asap and your entire order value will be refunded.
Once you request for the cancellation of item(s) in your order, we quickly process your request and will update your order’s status asap. it will take maximum of 1-2 business days to initiate a refund and will reflect in your account within 7-21 days. You will be notified for the same via email or call.
You will receive a refund within 7-21 working days. The refunds are dependent on external agencies such as banks, payment gateways and external couriers.
Your order may have been cancelled because of any of the following reasons:
-Non-availability of the product(s).
-Inaccuracies or errors in pricing information.
-Problems identified by our fraud detection department.
Please visit our Return Policy for the all information.
Please check your product(s) first at the time of its delivery . If you found it faulty/damaged do not accept it and return it. please inform us about the same by call or email. your money will be either refunded or added to My Wallet of pavitraa account.
your refund money will be added to your Pavitraa My Wallet as your credit and it can be used on next purchase from pavitraa.in .
Don’t be disheartened if a product you like is not available currently. You have to just tick on “Tell me when Available“ on product detail page. We will let you know the moment your selected product is back in stock.
Don’t worry if you have never bought online. Here are the steps to buy products and deals on pavitraa.com . In brief you can follow these steps:
ADD TO SHOPPING CART > PLACE ORDER > CONTINUE TO SHIPPING > CONTINUE TO ORDER SUMMARY > PAY NOW > PURCHASE
In Detail .
1. Click on the product you like.
2. Click on “ADD TO SHOPPING CART“ ,you will see a message “product successfully added“.
3.Go to cart . its on upper right corner of the page.
4.Click on the tab “PLACE ORDER“ . For more shopping click on “CONTINUE SHOPPING“ and again follow the step no.1
5.Enter your valid email address and new password to open “Pavitraa“ account and click on “CONTINUE TO SHIPPING“.
6.Enter your shipping address, where you want to receive the product and click on “CONTINUE TO ORDER SUMMARY“
7.Check your order detail and click on “PAY NOW“.
8.Select your payment option like COD or Online payment and click on “PURCHASE“.
9.If u have selected COD option, u will see a message “ your order is placed now“.
10.If you have selected online payment, Select your payment mode (Credit card, Debit card, Net banking, Cash on Delivery etc.) and then follow the instruction.
If you are not comfortable paying online, you can choose the Cash on Delivery option.
What’s Not Allowed in review?
- It’s always better to review a product you have personally experienced.
- Educate your readers Provide a relevant, unbiased overview of the product. Readers are interested in the pros and the cons of the product. Make sure your review stands the test of time, and what you write today is relevant even after years.
- Be yourself, be informative Let your personality shine through, but it’s equally important to provide facts to back up your opinion.
- Get your facts right!
- Be creative but also remember to stay on topic. A catchy title will always get attention!
- Easy to read, easy on the eyes.
Customer reviews should be relevant to the product in question. The product review section on pavitraa.in is for you to share your opinion on the product and for other customers to research better. pavitraa.in reserves the right to remove reviews that include any of the following:
- Irrelevant review (Review consisting of a combination of random characters, random words, repeated content, reviews on another product).
- Service feedback, including availability, order or payment related queries (Please use the Contact us form for the same).
- HTML embedded in text
- References to other retailers
- Pricing related comments
- Personal information (Phone numbers, postal address, email address and others).
- Profane comments.
- Inflammatory comments
- Copyrighted comments
- Plagiarized content.(Any content found elsewhere on the internet, even if you’re the original author)
- Promotional content.
- Reviews by or on behalf of a person or company with a financial interest in the product or a competitor’s product (reviews by authors, artists, publishers, manufacturers without disclosure).
- Reviews written for any form of compensation.
- Reviews given using fake ids, irrelevant user email ids
- Asking for helpful votes
- Review in any language other than English (unless there is a clear connection to the product, like a regional book or a regional music album).
Feedback about errors in the product description.
You will see a confirmation message on the screen along with your order number when your purchase is complete.You will also receive a call or email and sms to confirm your purchase.Any how if you dont receive call/sms/email please contact us by email at contact@pavitraa.in or call on +91-7698234040.You will also receive your Pavitraa voucher over email and SMS to confirm your purchase.